Chris Jager

Chris Jager

Agile Coach & Scrum Master

Scrum / Kanban / LeSS / ICE / GIST • CSM • CSPO • MSc

Oosterhout, North Brabant, Netherlands

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About

I'm a certified Scrum Master (CSM) and Product Owner (CSPO) with extensive experience coaching teams and organizations toward agile maturity. At the Port of Rotterdam, I introduced ICE prioritization, GIST planning, Kanban, and Scrum -transforming how multiple development teams plan, deliver, and learn.

My coaching approach combines deep technical understanding with human-centered facilitation. Having worked as both an engineer and a leader, I understand the challenges teams face from the inside. I help teams build sustainable delivery practices, improve collaboration, and focus on outcomes over output.

Whether facilitating retrospectives, redesigning team workflows, or coaching leadership on agile principles -I bring practical experience, empathy, and a relentless focus on building healthy, high-performing teams.

Key Strengths

Scrum Mastery

Sprint planning, retrospectives, daily standups, impediment removal, team facilitation

Agile Coaching

ICE prioritization, GIST planning, Kanban, Scrum adoption, continuous improvement

Team Health & Culture

Psychological safety, collaboration patterns, conflict resolution, team dynamics

Process Optimization

Value stream mapping, cycle time reduction, WIP limits, flow efficiency

Stakeholder Engagement

Product backlog management, stakeholder alignment, outcome-focused delivery, transparency

Experience

weunitebrands

Feb 2025 — Present

Chief Technology Officer

Breda, Netherlands

Establishing agile engineering practices and team culture. Coaching team leads on delivery processes and continuous improvement.

Pink Pollos

May 2023 — Present

Managing Partner

Dorst, Netherlands

Applying agile principles to client engagements. Facilitating collaborative development processes and coaching teams on sustainable delivery practices.

Routescanner

Jun 2023 — Present

Full Stack Engineer & Digital Assets Team Lead

Rotterdam, Netherlands

Coaching team members on agile development practices. Facilitating sprint ceremonies, improving team collaboration, and optimizing delivery flow.

Sunweb Group

Oct 2022 — Jun 2023

Frontend Staff Engineer

Rotterdam, Netherlands

Mentored developers on engineering best practices. Facilitated knowledge sharing, improved team processes, and promoted collaborative development culture.

Drukwerkdeal.nl

Mar 2022 — Oct 2022

Node.js TypeScript Developer

Remote

Contributed to team process improvements and knowledge sharing. Supported workflow optimization and collaborative practices within the development team.

Port of Rotterdam

Feb 2018 — Feb 2022

Software Engineer & Scrum Master / Agile Coach

Rotterdam, Netherlands

Introduced ICE prioritization, GIST planning, Kanban, and Scrum across multiple development teams. Coached teams toward sustainable delivery practices. Facilitated retrospectives, sprint planning, and stakeholder alignment for Navigate, Routescanner, Pathfinder, and GPMDP.

Lead Frontend Developer & Architect

Breda, Netherlands

Established agile culture within the frontend team. Introduced iterative development practices, pair programming, and continuous improvement. Coached team members on collaborative development.

bol.com

Jun 2012 — Feb 2016

Interface Developer — Seller Dashboard & Webshop

Utrecht, Netherlands

Established technical frameworks for cross-team collaboration. Promoted knowledge sharing and collaborative practices across multiple product teams on the Plaza platform.

Rabobank

Sep 2013 — May 2014

Frontend Developer

Netherlands

Worked within cross-functional teams on the Cross-Channel Mortgages project. Gained experience navigating enterprise agile frameworks and large-scale organizational processes.

Capgemini

Oct 2008 — Dec 2011

Senior Consultant / SAP Mobility Thoughtleader

Netherlands

Mentored junior consultants on consulting methodology and delivery practices. Led knowledge-sharing initiatives for SAP Mobility. Facilitated stakeholder workshops at Philips, FrieslandCampina, and Kadaster.

Education

Radboud University

MSc, Information Science — Management & Application

2006 — 2008

Radboud University

BSc, Information Science

2001 — 2006

Certifications

Certified Scrum Master (CSM)Certified Scrum Product Owner (CSPO)Prince2 FoundationsSEMBA FoundationsDCF Data ModellingSAP NetWeaver / XI

Languages

DutchNative
EnglishFull Professional
GermanLimited Working
SwedishElementary

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